Master Regulations

25 15.1.3 The title and commencement date of the Regulations issued in accordance with Annexe A.5 (and as more fully described in regulation 2.3) and such amended annexures or schedule shall, on signature by the Trust, form part of these Master Regulations in substitution for any previous Annexe A.5 . 15.2 Amendment of the Master Regulations and/or the Regulations and/or the Membership Books 1 15.2.1 The Master Regulations, the Membership Terms and Conditions Booklet, the Payment Receipt Booklet and the Regulations may be amended by the Trust in writing at any time in accordance with the Trust Deed, and such amendments shall be incorporated into the Master Regulations, the Membership Terms and Conditions Booklet, the Payment Receipt Booklet and any of the Regulations as applicable, with effect from the date specified in such amendment or in the absence of such date, the date of signature thereof by the Trust. 15.2.2 The Trust shall give notice of the amendment of the Master Regulations, the Membership Terms and Conditions Booklet, the Payment Receipt Booklet and/or Regulations through the Pay Points, as well as the effective date of such change. 15.3 Termination of the Master Regulations and/or the Regulations 15.3.1 The Trust may terminate these Master Regulations and/or any of the Regulations at any time in writing and shall give notice of the termination date thereof via Pay Points. 15.3.2 Notwithstanding the provisions of regulation 15.3.1, these Master Regulations and all other Regulations shall endure for purposes of settling all obligations which were incurred on or before the termination date thereof. 16. Complaint procedure 16.1 If a Member has a Complaint in respect of his/her Membership, the Membership Contributions paid and/or the Benefits provided and/or procured pursuant to 1 Amended with effect from 1 April 2023.