Master Regulations

24 13.2 The onus shall be on the Member to ensure that - 13.2.1 the duplicate AMPP Form is inserted in the Payment Receipt Booklet; and 13.2.2 the pre-printed sequence number of the AMPP Form and the date of change are recorded in the Payment Receipt Booklet. 13.3 Unless otherwise determined by the Trust, an amendment made in accordance with regulation 13.1 shall not be effective unless and until - 13.3.1 the provisions of regulation 13.2 have been complied with; and 13.3.2 the original AMPP Form signed by the Member has been returned to and received by the Trust and/or the Administrator. 14. Claim procedure for Benefits 14.1 A Claim for Basic Ancillary Benefits or Enhanced Ancillary Benefits, as applicable, must be made by following the claims procedure set out in the Basic Benefits Regulations and the Enhanced Benefits Regulations, as applicable. 14.2 All claims for insurance benefits in terms of the Insurance Contracts must be made in the manner prescribed in the Insurance Contracts, and such claims will be settled by the Insurer in its sole discretion. 15. Issue, amendment and termination of the Regulations 15.1 Issue of Regulations 15.1.1 The Trust shall issue the Regulations inter alia setting out - 15.1.1.1 the Basic Benefits in terms of the Basic Benefits Regulations; 15.1.1.2 the Enhanced Benefits in terms of the Enhanced Benefits Regulations; and 15.1.1.3 such other matters as may be determined by the Trust in accordance with the Trust Deed. 15.1.2 The Regulations specified in Annexe A.5 , shall be the Regulations of the Trust, and identified by the name specified in Annexe A.5 .

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