Continuous Amendments to the Master Regulations

24 12.3 However, if an Existing Member loses his/her Existing Membership Book or if their Existing Membership Book is full (it being understood that the Existing Membership Book will constitute a Payment Receipt Booklet with effect from the Effective Date), the Existing Member will be required to purchase a Replacement Payment Receipt Booklet or a Continuation Payment Receipt Booklet against payment of the Membership Book Purchase Price. 13. Amendment to Members’ personal particulars 13.1 An AMPP Form must be completed where a Member wishes to amend or update his/her personal particulars contained in the MPP Form. 13.2 The onus shall be on the Member to ensure that - 13.2.1 the duplicate AMPP Form is inserted in the Payment Receipt Booklet; and 13.2.2 the pre-printed sequence number of the AMPP Form and the date of change are recorded in the Payment Receipt Booklet. 13.3 Unless otherwise determined by the Trust, an amendment made in accordance with regulation 13.1 shall not be effective unless and until - 13.3.1 the provisions of regulation 13.2 have been complied with; and 13.3.2 the original AMPP Form signed by the Member has been returned to and received by the Trust and/or the Administrator. 14. Claim procedure for Benefits 14.1 A Claim for Basic Ancillary Benefits or Enhanced Ancillary Benefits, as applicable, must be made by following the claims procedure set out in the Basic Benefits Regulations and the Enhanced Benefits Regulations, as applicable. 14.2 All claims for insurance benefits in terms of the Insurance Contracts must be made in the manner prescribed in the Insurance Contracts, and such claims will be settled by the Insurer in its sole discretion.